joya tv FAQ — answers to all your questions here

The minimum withdrawal limit at joya tv is ৳500. Requests below this amount cannot be processed. However, the minimum deposit limit is ৳300. Once your balance is sufficient, you can withdraw via bKash, Nagad, Rocket or Upay.

Yes, winnings from bonuses can be withdrawn, but the wagering requirement must be met first. For example, the welcome bonus requires betting 25 times the bonus amount. Say you deposit ৳1,000 and receive ৳1,000 in bonus — you must place a total of ৳25,000 in bets before withdrawing. Once the requirement is met, the winnings can be withdrawn just like your regular balance.

For security reasons, joya tv only approves withdrawals to mobile wallets registered in the player's own name. This means the name and number on your bKash, Nagad, Rocket or Upay account must match your joya tv account. Sending funds to a third party's number is not possible.

Withdrawals are normally completed within 15 minutes to 2 hours. If it takes longer, first check your account verification status and wagering requirements. If the issue continues, contact joya tv's 24/7 live chat or email — support is available in both Bengali and English.

joya tv currently supports withdrawals via bKash, Nagad, Rocket and Upay. Rocket is Dutch-Bangla Bank's mobile wallet. The minimum withdrawal amount is ৳500 for all methods and the processing time is the same — 15 minutes to 2 hours.

In Chrome (Android), open joya tv, then select "Add to Home Screen" from the browser menu. In Safari (iOS), tap the share icon at the bottom and select "Add to Home Screen". This creates an icon like a desktop shortcut so you do not have to open the browser each time.

If the connection drops, the result of the round in progress is saved on the server. When you reconnect and return to the game, you will be able to see the result of that round. If you disconnect suddenly during a live casino game or slot, quickly log back in from the joya tv Login page — your game history and balance will remain intact.

joya tv runs smoothly on both Android and iOS. It can be used on any modern smartphone or tablet via Chrome, Firefox or Safari. Full functionality is also available on desktop and laptop computers. For the best experience, keep your browser and operating system up to date.

The joya tv app is available for both Android (APK) and iOS. The app is available through official channels — visit the joya tv App page for details. Using the app gives you access to the same features and games as the browser, along with faster loading.

No special setup is needed. joya tv's website is built to be mobile-friendly — once you log in, you can play slot games, live casino and sports betting directly from the browser. For live casino streaming, make sure you have a stable 4G or Wi-Fi connection.

joya tv has four VIP levels:

• Bronze (Bronze) — up to 0.3% weekly cashback
• Silver (Silver) — up to 0.6% weekly cashback
• Gold (Gold) — up to 0.9% weekly cashback
• Platinum (Platinum) — up to 1.2% weekly cashback

The cashback rate increases as you reach higher tiers.

Your VIP level improves through regular play and betting. Staying active in any section — slots, live casino or sports betting — creates the opportunity to advance to the next level. While there is no fixed threshold, consistent activity and higher betting volume help with level progression.

In addition to weekly cashback, higher VIP members may receive access to special promotions, faster withdrawal processing, dedicated support and invitations to special events. Upon reaching the Platinum level, personalised offers and benefits are provided by joya tv.

Cashback is usually added automatically to eligible members' accounts every week. However, some promotions may require a claim — in that case, confirm through the promotions page or live chat. To learn about joya tv's VIP programme terms, visit the Terms & Conditions page.

New members generally start at the Bronze level and can begin receiving up to 0.3% cashback from the first week. You can move up to the next level quickly through regular play. Combined with the welcome bonus, you can start benefiting from day one.

Popular cricket betting markets on joya tv include Match Winner, Toss Winner, Total Runs (Over/Under), Top Run Scorer, First Wicket Runs, Powerplay Runs, Specific Over Score, and Live In-Play Betting. Visit the Cricket Betting section to see the latest markets and odds.

Yes, joya tv offers separate betting on BPL, IPL, T20 World Cup and Bangladesh Tigers international matches. Special markets and offers are available during the BPL season. You can bet both before the match starts and during the match (in-play).

In an accumulator bet, the odds of all selections are multiplied together. Example: 3 selections with decimal odds of 1.40, 1.70, and 1.90 give combined odds of 1.40 × 1.70 × 1.90 = 4.52 (approximately). A ৳100 bet returns ৳452 — but only if all selections win. If even one loses, the full ৳100 is lost.

The minimum deposit to start playing in any section on joya tv is ৳300. You can deposit instantly via bKash, Nagad, Rocket, or Upay. Additionally, by depositing daily in the cricket section, you can earn up to a 30% bonus of up to ৳3,000 through the joya tv Cricket Festival bonus.

At joya tv, odds can be viewed in decimal, fractional and American formats. Example: a team's winning odds of decimal 3.00 = fractional 2/1 = American +200. A winning ৳200 bet returns ৳600 in total (৳400 profit + ৳200 stake). Most Bangladeshi players prefer the decimal format.